PgMP® Certification Training

• Introduction to Program Management

In this module, you will gain a clear understanding of program management, including its purpose, key concepts, and how it supports organizational strategy and value delivery. You will learn what defines a program, how it differs from projects and portfolios, and how programs are initiated and managed.

• Program Management Principles

In this module, you will explore the core principles that guide the effective program management. You will learn how to identify and engage program stakeholders, focus on delivering measurable benefits, and create synergy by aligning program components for greater impact. You will gain an understanding of the concept of a 'team of teams,' which highlights collaborative leadership and coordination across multiple teams.

• Strategic Alignment

In this module, you will learn how to ensure strategic alignment between the program and the organization’s goals. You will explore the importance of aligning programs with organizational strategy through tools such as the program business case, program charter, and program management plan. It emphasizes the importance of assessing the internal and external environment, creating a solid risk management strategy, and recognizing how these elements interact with broader program management principles and performance domains to support successful program delivery.

• Program Definition Phase

In the Program Definition Phase, you will learn how to lay the foundation for a successful program by clearly defining its scope, objectives, expected benefits, and alignment with organizational strategy. You will understand the importance of stakeholder identification, developing the program business case, and creating key documents like the program charter and management plan. This phase sets the direction for the program and ensures all involved parties have a shared understanding of its purpose and goals.

• Program Delivery Phase

In the Program Delivery Phase, you will explore how to manage and oversee the execution of program components such as related projects and activities. You will learn how to ensure that outputs are delivered efficiently, benefits are tracked and realized, risks are managed proactively, and performance is monitored against the plan. This phase focuses on coordination, resource optimization, stakeholder engagement, and benefit realization to keep the program aligned with its intended objectives.

• Program Closure Phase

In the Program Closure Phase, you will understand the process of formally completing a program. They will learn how to verify that all intended benefits have been delivered, close out related projects, release resources, and document lessons learned. This phase ensures a smooth transition of ongoing responsibilities, captures organizational knowledge for future use, and confirms that the program has achieved its strategic goals before being officially closed.

• Benefits Identification

In this topic, you will learn how to identify and define potential benefits that a program is expected to deliver. You will explore techniques for recognizing both tangible and intangible benefits and understand how to align these with organizational goals to build a strong foundation for benefits realization.

• Benefits Analysis and Planning

In this topic, you will understand how to analyze identified benefits to determine their feasibility, value, and alignment with the program’s objectives. You will also learn how to create a detailed benefits realization plan that outlines when, how, and by whom each benefit will be delivered and measured.

• Benefits Delivery

In this topic, you will learn how to monitor and manage the actual delivery of benefits throughout the program execution. You will learn how to ensure that planned benefits are achieved as expected and how to make adjustments when needed to stay aligned with organizational strategy.

• Benefits Transition & Sustainment

In this topic, you will learn how to smoothly transition the ownership of delivered benefits from the program team to operational teams or business units, ensuring stakeholders are well-prepared and the organization is ready to continue realizing value. You will also understand how to sustain these benefits over time through continuous collaboration, and the ability to adapt to evolving business needs even after its closure.

• Program Stakeholder Identification

In this topic, you will learn how to identify all individuals, groups, or organizations that may be affected by the program or can influence its outcomes. You will understand the importance of early identification to ensure no critical stakeholders are overlooked.

• Program Stakeholder Analysis

In this topic, you will understand how to analyze stakeholder interests, influence, expectations, and potential impact on the program. This analysis helps in prioritizing stakeholders and shaping engagement strategies that are tailored and effective.

• Program Stakeholder Engagement Planning

This topic focuses on how to create a detailed plan for engaging stakeholders throughout the program. You will learn to develop strategies and actions that ensure consistent and meaningful involvement based on the stakeholder analysis.

• Program Stakeholder Engagement

In this topic, you will explore how to actively engage stakeholders by building trust, managing expectations, and maintaining regular interactions. This involves fostering collaboration, addressing concerns, and ensuring their ongoing support for the program.

• Governance Framework

You will learn the significance of a governance framework in guiding program decision-making, oversight, and control. This section provides an understanding of how governance ensures alignment with organizational strategy, maintains accountability, and supports program performance throughout its life cycle.

• Governance Practices

In this topic, you will explore the key practices that support effective program governance, including decision-making processes, performance monitoring, compliance, and stakeholder reporting. You will understand how these practices promote transparency, consistency, and informed program oversight.

• Governance Roles

In this topic, you will gain insight into the various roles and responsibilities involved in program governance, such as those of the program board, program sponsor, and program steering committee. You will learn how clearly defined roles ensure effective guidance, escalation, and accountability within the governance structure.